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This policy tells you how your personal information is collected, used, and kept safe when you play, verify your identity, or process C$. This document explains what data is needed for customers in Canada and each Canadian, how long it can be kept, and when it can be shared with payment providers or individuals responsible for compliance. You will also learn about your rights to see, change, or delete data, as well as the safety measures that are in place to keep your account information private.
If you want to make an account at Swift Casino, you need to give correct and up-to-date information about yourself. To set up your player profile, keep other people from getting into your account, and follow the law, this information is needed. Identity verification is a standard security measure that helps keep players safe from fraud, makes sure they are eligible, and makes sure payouts go to the rightful account holder. In some situations, verification may be needed when you sign up, before you can withdraw, or when you do something that makes more checks necessary.
When you register, you must give accurate information that matches what's on your official documents. You are in charge of keeping your contact information up to date, especially your email address and phone number, so that we can send you secure account and payment-related messages.
Important rules to follow when signing up:
Swift Casino can stop you from using your account until the registration information is checked and fixed if any of it seems wrong, incomplete, or inconsistent. To make sure you are who you say you are and that you live in the country, to match your account information with payment instruments, or to meet the higher due diligence standards for some areas and risk profiles, we may ask for more information.
Important: Verification may be needed before a withdrawal of C$100 or more is processed. It may also be needed for smaller amounts, depending on the payment method or account activity. It is illegal to send in documents that are fake, changed, or belong to someone else. Doing so can result in not getting paid, having your account suspended, or even closing your account.
Swift Casino uses only the safest and most reliable payment providers and encrypted channels to process all deposit payments. This way, your information is always safe, even before you enter it. When you add at least C$20 to your account, the transaction is handled with secure redirection or tokenization, depending on what is available. This keeps your sensitive card information safe. Card security is seen as an important part of protecting privacy. To complete the deposit, run any necessary anti-fraud checks, and meet regulatory requirements, your payment information is only used for those purposes. People who work for us and systems that need it for processing payments and keeping data safe are the only ones who can see payment information.
To keep your deposits safe, make sure that you are the only one who funds the account and that you use a payment method that is in your own name. For security reasons, if a deposit is flagged, we may ask for more information before accepting amounts like deposit C$100 or more, especially if risk indicators are found. As part of card verification and anti-fraud checks, key account information and the cardholder's identity may need to be confirmed. You might be asked for a screenshot of only the last four numbers on your card and your name if needed. The middle numbers and security code will be hidden. Our company will never ask you for your card PIN, and you should never email or chat with full card information. If you see any attempts to make deposits without your permission or think your card has been stolen, contact support right away and talk to your bank about blocking the card. To protect you and your C$250 balance or any other amount on the account until the problem is fixed, account funding may be temporarily limited.
Swift Casino focuses on speed and safety when processing withdrawals. As soon as you ask for a cashout, the payment is lined up for internal checks and then sent to the method you chose. Before asking for a withdrawal of 100 C$ or more, make sure that your profile information is complete and that your account information matches your payment information. This will help you avoid delays. The time it takes to get approved can change based on the type of payment, the amount being withdrawn, and whether or not more proof is needed. Regular requests are usually approved within 0 to 24 hours. Requests that need more checks may take longer, especially for larger amounts like 2,000 C$ or when account activity sets off compliance controls.
Note: If you deposited with one method and then ask to withdraw to a different method, you may be asked to either withdraw back to the first method or provide extra proof before your 300 C$ cashout can be processed. It depends on the situation when approvals are usually given. Normal withdrawals, like 100 C$ to 1,000 C$, are usually okay within 0 to 24 hours as long as all the necessary paperwork is in order. Withdrawals of 2,500 C$ or more or requests that need Source of Funds checks can take 24 to 72 hours to be approved. Once approval is given, the provider processing time starts. It may take longer for banks and payment providers to add the money to your account. If your withdrawal has been approved but not yet received, the best way to tell where it is in the process is to look at the status in your account and the timestamp of when it was approved. Processing might take longer on weekends and holidays. Requests made outside of business hours may not be processed until the next available time window. This is true even for requests for smaller amounts, like 150 C$. Withdrawals may be reversed or rejected if the payment method isn't available anymore, the information is wrong, or more checks are needed. If a withdrawal request for 400 C$ is turned down, the money will go back into your casino account, and you can make a new request after changing the necessary information.
To make sure that gambling funds come from legal sources and to follow the rules set by regulators, Source of Funds (SoF) checks are done. When you ask for bigger withdrawals, a lot of activity in your account, or transaction patterns that show extra verification is needed, you are more likely to be checked by State of Florida. You may have to follow different rules depending on your Canadian. We may ask for proof of the amount being checked, like 3,000 C$ or more, when SoF checks are relevant. Give files that are easy to read and make sure that names, dates, and amounts can be seen to cut down on follow-up requests. Recent paystubs, employment confirmation letters, or tax returns are all acceptable forms of proof of income. Banking evidence is things like bank statements that show how much money came in and what transactions happened. Confirmation of the payment method: screenshots or statements that show you own the deposit method. Other valid sources include proof of savings, business income, or asset sale proceeds linked to five thousand C$ in funds. When the SoF is checked, withdrawals may be held up until the information is confirmed. If you send in all of your documents quickly, you might still get approval in 24 to 72 hours. If documents are missing or don't match up, the process could take longer, and more information could be asked for. Use a payment method registered in your own name and keep it active to avoid delays when withdrawing 200 C$ or more. Ensure that the information in your profile and your payment information are exactly the same. Send complete, clear files with all pages for any checks that are asked for. Any questions about where 1,000 C$ or more came from must be answered quickly.
Swift Casino encourages responsible gambling by giving you useful tools to manage how much you spend, bet, and deposit over time. These controls can be found in the settings for your account and can be changed to suit your needs. To keep these safety measures working, some changes may need to be made right away, while others may need a short time to settle down before they go into effect. This keeps you from making hasty choices and keeps you safe if your play stops being fun.
If you ask for a limit to be raised, it might not happen right away. This is to encourage responsible gambling. Usually, lowering a limit is done right away to help you get back in control quickly. You can also use time-out and self-exclusion if you need a longer break. You can choose how long to block yourself from accessing the site with a time-out or self-exclusion. For as long as you are excluded, you won't be able to deposit, and marketing communications may be limited as needed. Responsible gambling controls include keeping your age and identity safe. When activity patterns, regulatory triggers, or security signals show that more verification is needed, Swift Casino may limit some account functions until the necessary checks are done. Support for at-risk play could include proactive contact, limiting who can get promotions, or setting custom limits if our monitoring shows harmful patterns. More strict controls, like a daily deposit limit of C$50, can be asked for by contacting support.
To make sure that player limits and controls for responsible gambling work properly, Swift Casino keeps records of things like limit settings, change history, self-exclusion status, and actions that happen in connection with an account. This information helps us make sure that your choices are followed, stop people from getting around them, settle disputes, and follow the law and regulations. Personal information is only kept for as long as it takes to meet the needs of the reasons it was collected, such as for compliance and security reasons. Keep your account and responsible gambling settings for as long as your account is active and for as long as it takes to handle a dispute or comply with the law. Keep track of transaction and game logs to help with financial reporting, preventing fraud, and reconciling funds. Records of self-exclusion are kept to make sure the ban is followed and to show that responsible gambling rules were followed. Without directly identifying you, Swift Casino may aggregate or anonymize data when it is no longer needed in a form that can be used to identify a person. This way, the data can be used for safety analytics and product improvements.
Swift Casino can be accessed on mobile browsers and, if available, through a dedicated app. App permissions and device tracking are also possible. When you use a phone or tablet to access the casino, we process some technical data to make sure you have a safe and stable experience, make the interface fit your screen, and help keep your account from being used without your permission. Mobile access may need permissions and identifiers that are specific to the device that aren't available on a desktop. We try to make permissions as optional as possible and only ask for them when we need them for a feature you want to use. Normal gameplay and account browsing don't depend on invasive access. What permissions are used for, how you can change them, and how you install and use the Swift Casino app or certain mobile web features, your operating system may ask you to grant certain permissions. In your device settings, you can change permissions or take them away at any time. If you say no to a permission, the casino will usually still work, but the feature that depends on it may not work as well. The camera is only used if you want to scan documents or photos to prove who you are, or if the app lets you scan a QR code to log in. You can use photos and media storage to upload security pictures that you choose or to store receipts or confirmations that you download directly. Alerts for logging in are an example of a notification. Notifications are also used to send promotional messages if you choose to receive them. As long as your device lets you, you can turn off marketing alerts but keep service alerts. Face ID or fingerprint biometric authentication is used to speed up the login process on your device. Your device is in charge of your biometric data; Swift Casino does not store it. Location: This information is only asked for when it's needed to make sure you're online in a legal area. If this option is turned on, we usually use the least accurate method that is available to meet compliance requirements. Network state: This is used to check the quality of the connection and cut down on failed actions like game sessions that get cut off or transactions that aren't finished. For normal use, Swift Casino doesn't need access to your contact lists, microphone, or SMS messages. If any permission is asked for, your device should show you a prompt and the app should explain why it's needed. To help make sure that the payment activity is linked to your account and to stop people from using it without your permission, if you make a deposit of C$10 or more on your phone, we may run extra fraud and device checks. We also use security signals at the device level to help with responsible gambling and account protection. For example, we look for changes to devices that don't make sense, failed logins that happen over and over, or patterns that point to automated activity. When it makes sense, these signals could be used to demand extra checks be made before sensitive actions like changing account information or asking for a withdrawal of 100,000 or more fiat currency. To stop your device from being tracked, change the privacy settings on it (for example, stop personalized ads), clear your mobile browser's cookies, and check the permissions of the apps you use. Please keep in mind that limiting certain identifiers or clearing your cookies can log you out, reset your preferences, and when you sign in again, you may need to go through extra steps to make sure it is really you.
Swift Casino has formal licensing rules and keeps internal controls in place to make sure games are fair, personal information is safe, and transactions are watched for any strange activity. Both the operator and the player are responsible for following our rules, which are based on openness and responsibility. Strong encryption, strict access management, and constant fraud monitoring are what make Swift Casino safe. These steps help keep your account safe, make sure that payouts are done right, and lower the risks of fraud, identity theft, or payment abuse. In order to keep you safe, Swift Casino makes sure that all of its services follow the rules set by the gambling license that applies to them. This includes rules for adding new players, making sure they are who they say they are, checking the integrity of the game, keeping records, and playing responsibly. Depending on the rules in your country, you may not be able to access certain areas if you are from that country or meet certain eligibility requirements. Data security and encryption: Swift Casino protects your data while it's being sent from your device to our servers using standard encryption. There are strict limits on who can see sensitive information, and operational safeguards are used to lower the risk of data loss, misuse, or unauthorized disclosure. To find strange behavior quickly, we also use security hardening techniques, logs, and monitoring. Monitoring transactions and preventing fraud: To keep payments safe and prevent fraud, we use both automated and manual checks that may notice any strange account activity. Changing login patterns quickly, not matching who owns a payment, multiple failed attempts at authentication, or inconsistent withdrawal activity are all examples of this. If we think a transaction is high-risk, we might ask for more proof before processing a withdrawal. This could happen if the amount being withdrawn is C$500 or more, or if a C$100 deposit is followed right away by a withdrawal request. If we check that the payment method you're using is yours, we may ask for proof. For example, we can see when someone logs in from a device they haven't used before and ask for extra confirmation. Risk-based limits: Until checks are done to protect your balance, temporary limits may be put in place. Fair play controls and safe gaming: Swift Casino supports safe gaming with controls against abuse and monitoring of integrity. We might look into patterns that point to collusion, using multiple accounts, manipulating bonuses, or other illegal activities. We will always try to protect real players and keep the game fair, but sometimes we have to limit certain activities, demand verification, or suspend accounts while an investigation is going on. What you can do to stay safe: Make sure your password is strong and unique, and don't tell anyone your login information. Don't use third-party deposits; instead, only use payment methods that are registered in your own name. Protect your account in any way you can, and make sure the software on your device is always up to date. If you see logins you didn't make, changes to your balance that you didn't expect, or pending withdrawals you didn't start, you should contact support right away.
This Privacy Policy from Swift Casino ("Swift Casino", "we", "us", "our") tells you how they collect, use, share, and keep your personal information safe when you visit our website, make an account, use our services, or talk to us. You agree to follow this Privacy Policy if you use Swift Casino. We will ask for your permission when the law says we have to. You can pull your permission at any time, and it won't affect the lawfulness of the processing that was based on your permission before you pulled it.
Full name, date of birth, nationality, gender (if applicable), username, password, and account status are some of the identity and account information we collect. Contact information includes an email address, a phone number, a home address, and how you'd like to be contacted. Proof of identity (KYC) information includes a government-issued ID, proof of address, a selfie or biometric scan (if allowed), and information about where the money or wealth comes from (if needed). Financial and transaction data includes records of deposits and withdrawals, payment method information (masked when possible), identifiers for the bank or wallet, transaction timestamps, and other signals that help stop fraud. Data about how you play and use the game, like your bets, wins and losses, bonuses, how you use responsible gaming tools, session data, and interaction logs. Technical and device data includes the device's IP address, identifiers, browser type, operating system, language, an approximation of its location based on its IP address, and diagnostics. The information gathered by cookies, SDKs, pixels, and local storage is similar and can be found in the Cookies section. Emails, chats, call recordings (if allowed), and support tickets are all ways to communicate.
When you create an account, log in, play, make payments, get bonuses, or contact customer service, we use the information you give us to run our services. As required by law, we must verify your age, run AML/CTF checks, check for sanctions, and file regulatory reports. To handle transactions like deposits and withdrawals, chargebacks, balance checks, and payment security. To keep users and the platform safe, we look for fraud, keep accounts safe, keep an eye on risks, and make sure our terms are followed. Analyzing, debugging, service performance, and adding new features are all things we do to make our products better. Marketing and communication: sending news about the service, deals, and promotions when it's okay to do so; you can stop marketing at any time. Responsible gaming means keeping an eye out for signs of harm, setting limits and exclusions, and stepping in to make sure everyone is safe when needed.
Contract: processing that is needed to give you the services you've asked for. Laws require people to follow certain rules about gambling, AML/CTF, taxes, and protecting consumers. When weighed against your rights, legitimate interests include keeping you safe, stopping fraud, improving services, and running a business. Consent: some marketing, cookies (when needed), and features that aren't required; you can change your mind at any time.
In order to process deposits and withdrawals and stop fraud, we share your information with payment providers and financial institutions. For Know Your Customer (KYC), age checks, document verification, and sanctions/PEP screening, identity and verification providers are needed. Regulators and authorities: where required for licensing, legal compliance, or lawful requests. Service providers include those who offer hosting, analytics, customer service tools, CRM, email and SMS delivery, and security services that are backed by contracts. Affiliates and corporate group: for operational reasons, to make sure they follow the rules, and to use shared security measures when they make sense. With the right protections in place, business transfers can happen during a merger, an acquisition, a reorganization, or the sale of assets. We don't trade your private data for cash. In some cases, where the word "sale" or "sharing" is used in a broad way, you may be able to choose not to be shared in ways that are used for targeted advertising.
When your information is sent to other countries, it may be processed there instead of where you live. When we send personal information to other countries, we make sure it is safe by using contractual protections and, when necessary, well-known transfer mechanisms.
We only keep personal data for as long as it takes to do the things spelled out in this Privacy Policy, like follow the law and regulations, settle disagreements, keep agreements in place, and stop fraud. For different types of data and legal requirements, retention periods may be different.
Strictly necessary: needed for the site to work, for security reasons, and to access your account. Performance and analytics: you can help us figure out how people use the service and make it better. Note your preferences and settings for future use. To send and track promotional messages when allowed, marketing is used. Your browser's settings and, if they're available, our consent tools let you change how you want cookies to work. If you block certain cookies, the site might not work as well.
To keep personal information safe, we use technical and organizational safeguards like access controls, monitoring, and secure development practices. When necessary, we encrypt personal information. No way of sending or storing data is 100% safe; it is up to you to keep your login information secret.
Get a copy of the personal information we have on file about you by requesting access to it. Correction: ask for the correction of data that is wrong or missing. Request deletion when it's possible; some data must be kept for legal reasons. Restriction: Ask that processing be limited in certain situations. In the event that you object to processing based on legitimate interests or direct marketing, you can do so. You can ask for certain data to be sent to you or another provider, if that's possible. Where processing is based on consent, you can withdraw your consent. Use unsubscribe links or your account settings to stop getting marketing emails. To use your rights, please get in touch with us using the information in the "Contact" section. We might need to check your identity before we can do what you ask.
Users must be at least the legal age to gamble in their country in order to use Swift Casino's services. We don't collect personal information from people who aren't old enough to do so. As soon as we learn about this, we will delete the information and close the account.
Our website may have links to other websites or services. Their privacy policies say how they should handle personal information, and we are not in charge of what they say or how they handle it.
This Privacy Policy may be changed from time to time to reflect changes in the law, technology, or the way we do things. The updated version will be posted on this page, along with the date it goes into effect if necessary. You agree to the new Privacy Policy if you keep using Swift Casino after these changes.
You can email them at [email protected] or write to them at Swift Casino, Privacy Office, 123 Example Street, Example City, Example Country.
We need your information to process payments, stop fraud, and follow banking and regulatory rules. To protect your account, we make sure that the person who sent the money owns the deposit and run risk checks on it. When you want to make a withdrawal, we may ask for proof of who you are and how you pay to make sure you are the rightful account holder. We only handle payment information through safe, encrypted channels and do not store full card numbers. In Account settings, you can change your contact information, and you can get a copy of the information we have on file by calling Support.
In some cases, we may need to see a government ID, proof of address, and proof of how you will pay. We need to see your KYC before you make your first withdrawal, after big transactions, when your account information changes, or when our security checks notice something that doesn't seem right. Only trained compliance staff can access the documents that are uploaded through a secure channel. We only keep records for as long as the law and our payment partners require. After that, we delete or anonymize them. To get approved faster, make sure your name and address match your Swift Casino profile and upload clear photos. Also, don't crop the edges of your photos.
There are rules in Canada that affect availability. You won't be able to open an account or bet if registration is blocked in your area. Our Privacy Policy and any licensing requirements mean that we process your data if you are allowed to play. It is only when the law says so or when it's necessary to look into fraud, chargebacks, or money laundering risks that we share data with regulators, law enforcement, or dispute bodies. We don't give out your personal information to other people.
Connections are encrypted, and session controls are used for both desktop and mobile access. Use a strong password, turn on two-factor authentication if it's available in your settings, and log out when you're done using a shared device to keep your account safe. Email and SMS marketing settings can be changed in your profile, and you can always choose not to receive them. So you can keep track of your account and C$ without missing important information, we still send service messages about things like payments, security alerts, bonus eligibility, wagering requirements, limits, and policy updates.
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